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How do I Fix Facebook Not Working

Updated: Aug 25, 2020



Facebook is the world’s largest social media network with a renewed platform primed for sharing every kind of content with your friends and family. Facebook’s marketing campaign helps you engage with your audience without spending any money on ads. However, users experience some hiccups while using Facebook network error is Facebook not working. Fortunately, there are few tips to resolve the issue which are discussed in this article.


Understand how annoying it could be when your Facebook stops working all of a sudden. As Facebook is one of those social media sites which is hard to live without, it is necessary to learn all the hacks and tips in case you face any problem. The issues experienced by the user can be rectified by performing the following easy functions.

  • Check your Google Play Store whether you have updated your Facebook app

  • Clear your storage space and make sure you have a minimum of 100MB storage available

  • Uninstall your existing Facebook app and install again by restarting your device

You can clear your cache memory in your Google play store, so that you can troubleshoot the downloaded app by following below mentioned steps:


Step 1: Go to settings

Step 2: Now, click “Apps & notifications” and then press “See all apps”

Step 3: Now scroll and find “Google play store”

Step 4: Click Storage> Clear cache

Step 5: Now, click “Clear data”

Step 6: Now re-open your Play store and download Facebook again


You can also report to Facebook about the issues you are experiencing, through which Facebook identifies the problem and fixes when something is wrong. To report to Facebook, perform the following functions:

  • First Log-in to your Facebook account

  • To the top right there is a question mark icon, click the same

  • Now you can report the concern problem and follow the specified instructions

What is Facebook live chat?


Facebook has an instantaneous solution to any problem a user experience. By accessing Facebook live chat a user can easily resolve any issues. All you need to do is to type facebook.com/livechat/ and log-in using your user credentials. Once you have successfully logged in you will find an online chat with help desk software to solve any issues you face. Facebook’s live chat is considered as the best live chat software on the market. The live chat helps you actively engage your website viewers and support them with friendly customer service. Though, Facebook’s live chat is only for people to chat with businesses on their websites and in Messenger, the plug-in is available globally in open beta.



Facebook doesn’t have any customer service directory as it feels that Facebook customer care can’t be satisfied by encouraging users to ring the company’s service team. However, Facebook wants its users to utilize features like Page Insights, Messenger, and other integral features of Facebook customer. Facebook help is a valuable tool where you find solutions for almost every single issue you might face.


On average, Facebook users search for Facebook customer service at least 27,000 times a day in the USA. To be clear Facebook does not have a customer directory, you do not have to worry in this case as our technical specialist is available over call 24/7 throughout the year. Contact us and get all the fruitful solutions available.


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